Client Lifecycle Management

Banks to slash tech and operating expenditure thanks to Delta Capita's new CLM platform

London, 30th June, 2020: Delta Capita, a global provider of managed services, fintech solutions, and consulting, has launched a client lifecycle management (CLM) platform that enables financial insti

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London, 30th June, 2020: Delta Capita, a global provider of managed services, fintech solutions, and consulting, has launched a client lifecycle management (CLM) platform that enables financial institutions to cut their operational costs by up to 40%.

Technology and operating costs typically run into the millions of dollars every year and banks have traditionally deployed thousands of people across multiple locations to carry out Know Your Customer (KYC) tasks. Using advanced AI/machine learning tools, Delta Capita’s CLM platform, Karbon, speeds up the process of gathering information and decision making from days to minutes.

Karbon provides automated sourcing and aggregation of client information with ongoing monitoring (enabling perpetual KYC). This capability combined with its configurable workflow, rules, screening and reporting, ensures that AML prevention is significantly enhanced.

Commenting on the launch of Karbon, Gary McClure, former HSBC executive now Head of Delta Capita’s CLM business said: “Until now, a typical  bank analyst has spent far too much time gathering information on the suitability of current and potential clients.”

“Our new Karbon platform structures data in a way that means analysts can focus their efforts on carrying out detailed due diligence on company data, adding real value to the analysis, instead of spending much of their time inputting data into a system.”

The CLM managed service and Karbon solution is part of Delta Capita’s strategic managed services strategic suite of offerings including Structured Products, Pricing & Risk and Post Trade Services.

Joe Channer, Chief Executive Officer at Delta Capita, commented: Following Delta Capita’s success in bringing to market several recognised industry managed service solutions, I am delighted at the launch of Karbon, which reinforces our drive to provide innovative capital markets technology, enabling utility efficiencies and cost mutualisation.”

Delta Capita Group recently secured a $150m investment from Prytek Holdings, enabling the firm to further expand as one of Europe’s leading service providers and fintech hubs.

Andrey Yashunsky, Managing partner of Prytek Investment Holdings, added: “We are very pleased to be working with Delta Capita, creating innovative technology such as Karbon.”

Karbon is live and operational, supplementing Delta Capita’s existing Client Lifecycle Management (CLM) business. The managed services business involves Delta Capita’s expert practitioners carrying out KYC operations for banks on the Karbon platform, while the remediation service assigns the practitioners work on-site with the banks existing KYC team.

Interested parties can click here to visit the website, where they can watch a short intro video, and request a demo.