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Editorial & Thought leadership

Stay informed with Delta Capita’s articles by our subject matter experts.

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Navigating Client Lifecycle Management: 2024 Takeaways and 2025 Emerging Trends


Through the evolving lens of thought leadership, understanding the ever-changing landscape of Client Lifecycle Management (CLM) is essential. This article explores CLM through insights from experts across our UK, Ireland, US, and APAC regions, delving into the biggest CLM trends of 2024 and anticipating emerging trends for 2025. 

Delta Capita strengthens its Consulting capabilities with acquisition of CLM advisory firm, Aurora

Delta Capita announces the acquisition of Aurora, a global consultancy, headquartered in the UK with specialist advisory knowledge in client lifecycle management (CLM) organisation design, process optimisation and technology.

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Embracing SS1/23: How AI and Machine Learning are Shaping MRM ​

Model risk management has become a critical aspect of risk management frameworks within financial institutions due to the increasing reliance on models for decision-making. SR11-7 (USA), TRIM (EU) and more recently SS1/23 (UK) provide comprehensive guidelines to ensure that model risk is effectively identified, measured, monitored, and controlled. ​

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Unlocking the Power of AI: Transforming ESG Data Aggregation for a Sustainable Future

This blog will explore five ways that AI could improve ESG data aggregation to deliver valuable insights for all stakeholders.

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Podcasts & Videos

Enjoy Delta Capita’s podcasts and videos on the move – covering a wide range of topics from our industry experts available to listen on demand.

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Podcasts

DC Tech Talks: Episode 5 - Exploring AI and its use in Financial Services

AI is a generic marketing term which covers a variety of subfields such as machine learning, deep learning, and natural language processing (NLP).

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Podcasts

DC Tech Talks: Episode 5 - Exploring AI and its use in Financial Services

AI is a generic marketing term which covers a variety of subfields such as machine learning, deep learning, and natural language processing (NLP).

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Podcasts

Delta Capita x Citi - Introducing QMA

It’s been an exciting few months since announcing the first-of-its-kind partnership between Delta Capita and Citi to commercialise Citi’s proprietary communications management platform, QMA.

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Podcasts

Delta Capita x Citi - Introducing QMA

It’s been an exciting few months since announcing the first-of-its-kind partnership between Delta Capita and Citi to commercialise Citi’s proprietary communications management platform, QMA.

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In the press

Read our latest news in the media featuring our Delta Capitan’s points of view on critical issues within Financial Services.

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In The Press

The Fintech Times: The UK's AI Action Plan is Bold, But is it Bold Enough?

The UK is striving to harness the transformative potential of artificial intelligence (AI) through its 'AI Opportunities Action Plan.' But what does the plan entail, and can it truly deliver on its promise of success?

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In The Press

The Fintech Times: The UK's AI Action Plan is Bold, But is it Bold Enough?

The UK is striving to harness the transformative potential of artificial intelligence (AI) through its 'AI Opportunities Action Plan.' But what does the plan entail, and can it truly deliver on its promise of success?

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In The Press

Reinsurance News: Delta Capita appoints Bhavesh Mulji as Head of Insurance for the UK

Delta Capita, a leading provider of financial services consulting, managed services, and technology solutions, has announced the appointment of Bhavesh Mulji as Head of Insurance for the UK.

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In The Press

Reinsurance News: Delta Capita appoints Bhavesh Mulji as Head of Insurance for the UK

Delta Capita, a leading provider of financial services consulting, managed services, and technology solutions, has announced the appointment of Bhavesh Mulji as Head of Insurance for the UK.

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In The Press

RegTech Insight: Karan Kapoor and Niamh Kingsley discuss Compliance Technology Strategy

RegTech Insight speaks with Karan Kapoor and Niamh Kingsley on Delta Capita’s strategy for navigating regulatory challenges and digital transformation in Capital Markets.

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In The Press

RegTech Insight: Karan Kapoor and Niamh Kingsley discuss Compliance Technology Strategy

RegTech Insight speaks with Karan Kapoor and Niamh Kingsley on Delta Capita’s strategy for navigating regulatory challenges and digital transformation in Capital Markets.

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Webinars & Events

View our Webinars on demand.

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Webinars

From Risk to Impact: Embracing Sustainability in UK Financial Services

In recent times, ESG (Environmental, Social, and Governance) has emerged as an inescapable topic in the news, with stakeholders and regulatory authorities intensifying their scrutiny of a bank's sustainability credentials.

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Webinars

From Risk to Impact: Embracing Sustainability in UK Financial Services

In recent times, ESG (Environmental, Social, and Governance) has emerged as an inescapable topic in the news, with stakeholders and regulatory authorities intensifying their scrutiny of a bank's sustainability credentials.

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Webinars

Bringing Consumer Duty to life: An industry perspective

As we enter the new year, the deadline for financial services firms to comply with the new Consumer Duty regulations is fast approaching. 

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Webinars

Bringing Consumer Duty to life: An industry perspective

As we enter the new year, the deadline for financial services firms to comply with the new Consumer Duty regulations is fast approaching. 

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Culture Hub

A series on Reinventing business models, technology innovation and getting to know our expert Delta Capitans.

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DC Reinventing Hub

Men’s Health & International Men’s Day

International Men's Day is a global awareness day marked on 19th November each year, highlighting some of the health and social issues that men face.

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DC Reinventing Hub

Breast Cancer Awareness: Prioritising Health and Wellbeing

October marks Breast Cancer Awareness Month, a crucial time to not only raise awareness about the disease but also to reflect on the importance of health, well-being, and support for those affected.

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DC Reinventing Hub

Understanding Prostate Cancer: Awareness, Prevention, and Treatment

Prostate cancer is a prevalent cancer among men globally. It is the 4th most common cancer worldwide and the 2nd most common cancer in men. There were 1,467,845 new cases of prostate cancer globally in 2022.

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Editorial

CLM - 2040

What do you think the world will look like in 2040? Do you think we’ll be living in a Black Mirror style dystopia? Maybe you’re a little more optimistic. It’s tricky enough to predict what the future might hold in many cases, let alone within such a fast-moving field such as technology.

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Editorial

CLM - 2040

What do you think the world will look like in 2040? Do you think we’ll be living in a Black Mirror style dystopia? Maybe you’re a little more optimistic. It’s tricky enough to predict what the future might hold in many cases, let alone within such a fast-moving field such as technology.

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Editorial

CLM Challenges for Fund Administrators

In this article, Matthew uncovers the differences between CLM for FAs vs Global Banks and explore the opportunities available for CLM technology to solve for the nuanced challenges FAs face around onboarding & KYC.

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Editorial

CLM Challenges for Fund Administrators

In this article, Matthew uncovers the differences between CLM for FAs vs Global Banks and explore the opportunities available for CLM technology to solve for the nuanced challenges FAs face around onboarding & KYC.

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Editorial

Why a portal isn't enough: the importance of digital journeys

In this article Matthew Benham explores why end-to-end digital journeys should contain portals, but why portals don’t necessarily make a digital journey.

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Editorial

Why a portal isn't enough: the importance of digital journeys

In this article Matthew Benham explores why end-to-end digital journeys should contain portals, but why portals don’t necessarily make a digital journey.

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Editorial

Chat GPTs impact on CLM & onboarding

We're curious about the potential impact of ChatGPT on CLM. In this article we explore how this powerful AI tool can revolutionise customer experience.

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Editorial

Chat GPTs impact on CLM & onboarding

We're curious about the potential impact of ChatGPT on CLM. In this article we explore how this powerful AI tool can revolutionise customer experience.

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Editorial

Why Clients Should Choose Delta Capita’s Advisory Team for Asset Servicing

In the fast-paced world of asset servicing, efficiency, precision, and regulatory compliance are essential. Below, we explain why our CLM Advisory team is the ideal partner for asset servicing solutions, highlighting our in-depth understanding of the asset servicing landscape and regional regulatory requirements.

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Editorial

Why Clients Should Choose Delta Capita’s Advisory Team for Asset Servicing

In the fast-paced world of asset servicing, efficiency, precision, and regulatory compliance are essential. Below, we explain why our CLM Advisory team is the ideal partner for asset servicing solutions, highlighting our in-depth understanding of the asset servicing landscape and regional regulatory requirements.

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Editorial

Why the direction of CLM might be 'Buy and Break'

In this article, Sean Vickers and Matthew Benham sit down to explore why buying a solution in order to pull it apart and take control might be where CLM is headed.

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Editorial

Why the direction of CLM might be 'Buy and Break'

In this article, Sean Vickers and Matthew Benham sit down to explore why buying a solution in order to pull it apart and take control might be where CLM is headed.

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Editorial

Think you know CLM?

There is a huge disparity between what CLM actually is and what most organisations think it is. This article will show you why your understanding is probably wrong.

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Editorial

Think you know CLM?

There is a huge disparity between what CLM actually is and what most organisations think it is. This article will show you why your understanding is probably wrong.

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Editorial

Forensic Healthchecks

Our focus is to gap what you don’t know rather than to replay what you do. This article focuses on why company’s forensic health checks are a must for banks and financial institutions alike.

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Editorial

Forensic Healthchecks

Our focus is to gap what you don’t know rather than to replay what you do. This article focuses on why company’s forensic health checks are a must for banks and financial institutions alike.

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Editorial

Navigating Client Lifecycle Management: 2024 Takeaways and 2025 Emerging Trends


Through the evolving lens of thought leadership, understanding the ever-changing landscape of Client Lifecycle Management (CLM) is essential. This article explores CLM through insights from experts across our UK, Ireland, US, and APAC regions, delving into the biggest CLM trends of 2024 and anticipating emerging trends for 2025. 

Learn more
arrow_forward
Editorial

Navigating Client Lifecycle Management: 2024 Takeaways and 2025 Emerging Trends


Through the evolving lens of thought leadership, understanding the ever-changing landscape of Client Lifecycle Management (CLM) is essential. This article explores CLM through insights from experts across our UK, Ireland, US, and APAC regions, delving into the biggest CLM trends of 2024 and anticipating emerging trends for 2025. 

Learn more
arrow_forward
In The Press

The Fintech Times: The UK's AI Action Plan is Bold, But is it Bold Enough?

The UK is striving to harness the transformative potential of artificial intelligence (AI) through its 'AI Opportunities Action Plan.' But what does the plan entail, and can it truly deliver on its promise of success?

Learn more
arrow_forward
In The Press

The Fintech Times: The UK's AI Action Plan is Bold, But is it Bold Enough?

The UK is striving to harness the transformative potential of artificial intelligence (AI) through its 'AI Opportunities Action Plan.' But what does the plan entail, and can it truly deliver on its promise of success?

Learn more
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Editorial

Navigating Compliance: Key Financial Regulations Through 2025 and Beyond

As we step into 2025, the financial industry’s regulatory landscape continues to evolve, with new compliance requirements and deadlines shaping the way firms operate. Alongside preparing for these changes, there is an ongoing focus on embedding the regulations that had compliance deadlines in 2024, such as the Consumer Duty, EMIR Refit Reporting, and EU MiCAR.

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Editorial

Navigating Compliance: Key Financial Regulations Through 2025 and Beyond

As we step into 2025, the financial industry’s regulatory landscape continues to evolve, with new compliance requirements and deadlines shaping the way firms operate. Alongside preparing for these changes, there is an ongoing focus on embedding the regulations that had compliance deadlines in 2024, such as the Consumer Duty, EMIR Refit Reporting, and EU MiCAR.

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Editorial

DORA Demystified: Your Guide to Resilience and Compliance

With the Digital Operational Resilience Act (DORA) set to reshape the regulatory landscape, misconceptions persist about its scope and requirements. Let’s untangle some common myths to better understand DORA’s impact on Firms and ICT Providers, both within and beyond the EU.

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Editorial

DORA Demystified: Your Guide to Resilience and Compliance

With the Digital Operational Resilience Act (DORA) set to reshape the regulatory landscape, misconceptions persist about its scope and requirements. Let’s untangle some common myths to better understand DORA’s impact on Firms and ICT Providers, both within and beyond the EU.

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