In The Press

Raconteur - Consumer Duty, Customer Needs Must Come First

Many firms, either through the design of their apps or via aggressive communications, try to get customers to trade too frequently for the purpose of increasing their profits. But this may not be in the best interest of customers. This is the type of behaviour that will be looked at under the consumer duty,

Contributor

Karan Kapoor is a Capital Markets and Banking Change Professional.

Karan Kapoor
Global Head of Regulatory and Risk Consulting

Many firms, either through the design of their apps or via aggressive communications, try to get customers to trade too frequently for the purpose of increasing their profits. But this may not be in the best interest of customers. This is the type of behaviour that will be looked at under the consumer duty,

In The Press

See more insights from the Delta Capita team

Fintech Times - Scaling Up: How Challenger Banks Are Adapting to Stay in the Game

Challenger banks have shaken up the financial industry, but with growth comes new challenges. As they scale, these digital-first banks are rethinking their strategies to stay competitive.

Reinsurance News: Delta Capita appoints Bhavesh Mulji as Head of Insurance for the UK

Delta Capita, a leading provider of financial services consulting, managed services, and technology solutions, has announced the appointment of Bhavesh Mulji as Head of Insurance for the UK.

RegTech Insight: Karan Kapoor and Niamh Kingsley discuss Compliance Technology Strategy

RegTech Insight speaks with Karan Kapoor and Niamh Kingsley on Delta Capita’s strategy for navigating regulatory challenges and digital transformation in Capital Markets.

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