QMA helps teams who use shared inboxes to reply to and resolve internal and external enquiries faster and collaborate as a team more efficiently. Not only does QMA improve the client experience and reduce operational risk, but it ultimately improves the lives of our users and the organization by offering peace of mind.
Teams receiving internal and external communications that require action, response, and/or processing.
Teams communicating both internally and externally to support client transaction and enquiries.
Teams communicating both internally and externally to onboard clients to new products or solutions.
Teams processing insurance claims and coordinating with internal and external counterparties.
Customisable data and metrics to improve organisation’s client service and process.
Drive team efficiencies by eliminating duplicate work and reducing manual touch-points. All while reducing your risk.
Key features to help users view and action the ost important inquiries and respond and resolve them faster.
Single integrated platform to manage all forms of communication without needing to toggle to monitor various communication channels.