KYC/Client Lifecycle Management Managed Services

Know your customer (KYC) is the process of a business identifying and verifying the identity of its clients. The objectives of KYC guidelines is to prevent banks from being used, intentionally or unintentionally, by criminal elements for money laundering or funding of terrorist activities. Related procedures also enable banks to better understand their customers and their financial dealings. This helps them manage their risks prudently.

Client Lifecycle Management

Managing the full client lifecycle, from client on-boarding through to client off-boarding, is a critical function within the financial services industry. Moreover, keeping pace with the rapid evolution of global regulations, such as the latest anti-money laundering (AML) directives, KYC or international tax compliance rules, has pushed the cost of compliance to unprecedented levels.

Spiralling and unfulfilled resource-requirements are an obvious issue, but many firms also struggle with data integration, unsustainable manual processes, remediation backlogs as a result of excessive quality reviews to improve results, related risk concerns, and consequent poor customer experience.

Delta Capita CLM Managed Services is a full service agreement including an experienced team that can operate on/near/off shore powered by a dedicated technology platform to manage new and existing client data, documentation, and regulatory requirements, ensuring full compliance with risk and regulatory obligations throughout the entire lifecycle of the client. .

Benefits of Delta Capita CLM Managed Services can deliver faster and cheaper thanks to the shared expertise of 30+ banks in the regulatory rulebook, a dedicated and flexible workforce  and a dedicated platform ensuring efficient and consistent processing and reporting. Moving support processes to a managed services gives the organization also more time to strengthen their core business process

Find out more about Delta Capita CLM Managed Services


KYC/ CLM Brochure