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A change in focus. But this doesn’t require a complete change in approach.

Regulators have increasingly turned towards a market and consumer harm lens in their current operational resiliency definitions, requiring firms to re-assess and expand upon existing frameworks, such as Business Continuity Management and Recovery & Resolution Planning. Firms need to revisit their present definitions of important & critical business services to ensure they include the expanded criteria as well as start designing their testing approaches to demonstrate compliance to new impact tolerances and plausible scenarios that could materialise into any form of external harm.

Achieve Operational Resilience with
Delta Capita’s unique combination of
Advisory and Accelerators


  • Delta Capita have a team of C-Level banking executives and former SMRs with unparalleled expertise allowing us to help advise and shape our clients’ strategy across all components of operational resilience and support initiatives from policy writing and framework development, to important business services mapping, and operating model design and delivery.

Delivery & Accelerators:

  • We have a team of skilled delivery consultants who can execute the strategy in collaboration with your internal SMEs. We work with our clients as one team.
  • Our team comes equipped with project accelerators such as business service mapping best practices, success criteria checklists, draft communication plans, self attestation templates as well as delivery frameworks which can all be adapted to our clients’ requirements to further accelerate delivery speed.

Important Business Services Mapping Accelerator

  • Our proprietary IBS mapping tool has pre-defined meta-models and templates that can accelerate detailed documentation of IBS processes, assets, impact thresholds, dependencies and vulnerabilities.

Impact Threshold Analysis and Testing Accelerator

  • Delta Capita’s ‘disruption analysis’ tool supports the quick identification of impact thresholds through scenario-based testing and auto-generated visuals and reports.
Articles,In The Press,Managed Services

Financial transaction tax – time to address the technology challenge

London, 10th December 2020 – Originally published by Reuters on 2nd December, Delta Capita’s Gary Bullock discusses the upcoming Financial Transaction Tax (FTT), the effects...
Articles,Managed Services,Structured Products

How ESMA is Responding to Securities Markets Shortcomings

In our blog article last month, we discussed the shortcomings that had emerged from the FCA’s analysis of 8 asset managers and manufacturers examining the...