OneDC News > DC Life

April 2018

Our New Message

Joe Channer – We are extremely proud of our fantastic period of rapid growth, and we are now looking to build on that success even further.

We have delivered impressive achievements across all business lines and geographies. We now face the challenge of firming perception in the market as more of a disruptive, ‘challenger’ firm. While our core business proposition continues to be consulting, advisory solutions and delivery, supported by managed services, we want to make clear that we are delivering real and disruptive propositions extending far beyond any traditional consulting model. These are all designed to help our clients take advantage of innovation and opportunities for mutualised cost reduction.

I thought it would be helpful to set out this enhanced service model which builds on our established model with four disruptive service propositions on which we will increasingly be focusing our investment allocation:

  • Collaborative Services: Delta Capita acting as independent advisors to leading industry consortia (such as Plato Partnership/PRIIPS) to help identify common market problems and opportunities for driving standardised solutions and mutualised cost reduction;
  • Partnership services: Enabling institutions to accelerate their pace of fintech adoption using our digital platform. Financial institutions can overcome the barriers to adoption by testing new technologies in an external secure hosted environment with embedded integration fabric;
  • Innovation Services: In response to market need for an agile and scalable engineering as a service model, we offer a scalable microservices architecture, engineering framework and services management infrastructure, showcasing and offering our agile and devops capabilities;
  • Utility Services: Designing and delivering mutualised industry platforms as a service for supporting common, non-differentiating activities.

Transition to a full set of disruptive capabilities will take several months, as such, we are adopting a soft rollout of the external messaging and over time and you’ll see this messaging reflected in our marketing materials. For example, for now the website has been updated to adopt branding and the key messaging and we have a plan to restructure and re-write much of the content in the very near future.

For clarity, I thought it would be helpful to provide our new ‘About Delta Capita’ standard message below.

Please use this text. We are seeing different descriptions of our business emerge across the business, ranging from ‘boutique’ to ‘challenger’, industry segment focused to global in their intention.

The wording has been carefully crafted to take into consideration our client’s challenges, our strategy and corporate structure.

On the OneDC SharePoint site, in our new DC Slide Deck template, you will also find slides including these key messages.

These are exciting times in our corporate development. Thank you for all your hard work and commitment and here’s to our exciting future!

About Delta Capita

Delta Capita is an international business & technology consulting and managed services provider.

We specialise in the financial services sector and work with many of the world’s most important financial institutions helping them comply with regulatory obligations, transform and simplify operations, reduce cost and adopt innovative business models and technologies.

We operate an end-to-end consulting model, including advisory, solutions and delivery capabilities, all supported by high-quality specialist managed services solutions.

Delta Capita is led by senior industry practitioners each bringing deep cross-disciplined knowledge coupled with a high level of client empathy, and we are complimented that our enterprise-wide understanding and industry perspectives deliver value at every stage of our engagements.

What makes us a true challenger to traditional consulting models is the way we deliver real and disruptive propositions. We have proven expertise in helping firms innovate and transform their businesses and achieve reduction in their capital and operating expenditure by offering opportunities for achieving industry standardisation and cost mutualisation through consortia and managed utility service models.

Our digital platform offering enables us to be a true innovation partner to our clients by accelerating their pace of fintech adoption, enabling rapid experimentation and delivery of cutting edge technology through our ‘engineering as a service’ capabilities.

Joe Channer, CEO

Joe Channer

Our New Branding

Our New Branding

Bimal Umeria – We are grateful to everyone who completed the brand survey, and provided individual feedback, thoughts and ideas, all of which significantly contributed to the design of the new brand and our choice of logo.

With the support of our Group Marketing & Communications Director Julia Streets, we are in the process of updating our sales & marketing materials, and creating templates & tooling, which will help all our staff continue to deliver top quality services and business propositions to our customers and commercial partners.

This includes:

  • Extension of existing group operational support services to include:
    • creative design and copy services to help produce high-quality corporate materials;
    • review and approval process for ensuring correct use of brand and corporate messaging on all external releases.
  • Brand guidelines & policy
  • New PowerPoint & Word templates
  • New stationery, business cards & email signatures
  • Website & brochure updates
  • New office signage
  • Online software branding updates
  • ….and more.

It is essential that the brand is used correctly and consistently. The employee handbook will also be updated to include a branding policy, which all staff will be expected to follow.

Adam Garson will send all staff an email explaining how to access all the latest rebranded materials, and instructions for updating your email signatures. If you have any questions about brand guidelines, templates, logos etc, please contact him directly.

London Office Update

The London Office has just had some smart new signage installed to mark the launch of our new brand, and recently celebrated Easter with our UK colleagues with a buffet and an impressive array of chocolate egg treats!

New London Office Signage

Celebrating Easter

Amsterdam Contractors Event

Amsterdam Contractors Event

Amsterdam Office Update

Nurturing our NL contractor network to meet business demands

Besides our primary objective to grow our DC business in the Benelux through Delta Capita internal staff, in some cases clients ask for resources with specific skills or competencies that we don’t have available. In those cases we aim to offer our clients an alternative solution through our growing network of independent contractors.

We have been building this contractors network over the past 2 years and decided we needed to make an effort to further build the relationship. For that purpose, we organized a contractors event on February 8th.

The main purpose of the event was to solidify the relationships between DC and our contractors. We used the opportunity to present the draft results of our first Dutch Change Capacity Benchmark study in the financial sector.

Tom Kastelein hosted the evening, presenting insights into the plans and ambitions for DC Benelux. Subsequently we had an interesting presentation and discussion on the Change Capacity Benchmark results for the Dutch market. Measuring and improving the Change Capacity of our clients is an important and often overlooked aspect limiting the effect of planned transformations. Improving the return on transformative initiatives within organisations is one of the areas where we can position Delta Capita.

This benchmark results provide valuable insights and we had an interesting discussion with the participants, covering interesting points of view and receiving positive feedback from the invitees. Based on this first networking meeting, we plan to host 1-2 events for our contractors annually.

If you are interested in the Change Capacity Benchmark study, please contact Rona Conijn – the full report will be available in English shortly.

APAC Offices Update

Seeking new perspectives for our clients, APAC style

Michèle Colenso – APAC has had a busy first quarter, rolling-off two of last year’s engagements in Singapore and dovetailing neatly into delivery of four new engagements for three clients.

This new work includes repeat client business (the best reference!) plus two new-to-firm plc’s and our first regional win in Hong Kong with specialist support from Johannesburg – much appreciated – and firmly underlines DC’s nimbleness in delivering rare-to-market resource, a real differentiator in a tight market.

Meanwhile we have continued a backdrop of regional industry speaking engagements as we continue to reinforce the DC brand in APAC.  Everyone has pitched in wherever they can – great teamwork!

Son Doong cave, Vietnam.
Photo credit: Josh White, Oxalis Expeditions

Johannesburg Office

GreenPark Corner

Johannesburg Office Update

Earl McCausland – South Africa has found 2018 kicking off on a positive note. As we return from the Easter break, we find ourselves in the midst of a recruitment cycle to accommodate new functions from the Managed Services business.

Kyle, Liezl and Cait continue to deliver exceptional work to our clients and take any challenges in their stride. I am immensely proud of their attitude towards our clients and ensuring they remain delighted. Thank you team!

Heinrich will shortly be departing for Hong Kong to run a high-profile client engagement along with Oliver Nolan from our Singapore office, for which I’d like to wish them both well.

Stonewall Update

Lindsay Jones – As mentioned in the previous newsletter, we are very proud to have been accepted as a Stonewall Diversity Champion. Stonewall are currently reviewing our internal policies and providing lots of advice on ensuring these are as inclusive as possible. We are now launching a steering group to take the lead with future initiatives and communication – volunteers are welcome!