London, 19th December 2018 – Delta Capita, the international FS consulting and managed services firm, has hired Tracey Allen to lead the client experience team for their KYC business line.  She will be based at Delta Capita’s UK headquarters in Canary Wharf, London.

With more than 15 years KYC industry experience, Allen most recently headed up the Client Experience team at Thomson Reuters, within their risk managed services division and prior to that, was an Executive Director within EMEA Client Onboarding at Goldman Sachs.

Earlier this year, Delta Capita and the industry leader in CLM technology Fenergo, announced their strategic partnership and their commitment to launch managed service solutions for solving client onboarding, regulatory compliance, and entity data management challenges.

Delta Capita, who recently ranked as Europe’s fastest growing FS professional services firm in the 2018 Financial Times 1000 index, has seen significant growth in its managed services solutions.  In 2017, Credit Suisse outsourced its EMEA structured products platform to Delta Capita, which now services several leading manufacturing banks.  In 2018, Delta Capita acquired Pall Mall, the non-financial risk and conduct advisory firm led by David Long, the former Credit Suisse EMEA Group COO, to spearhead a ‘first line of defence’ managed service proposition, which aims to significantly reduce control costs in the front office domain.

Allen commented “I am very pleased to be joining Delta Capita at such an exciting time.  They have achieved demonstrable success in establishing credible managed service propositions and are investing heavily in new services covering common banking functions and regulation such as KYC.  Their service model uniquely allows banks flexible access to industry best practice, expertise and modern technology, operated under a mutualised cost model.”

Allen added, “The economics no longer stack up for banks wanting to respond to common regulation in a proprietary way and I am convinced that managed service solutions are the only viable way forward for the industry.”

Joe Channer, Delta Capita, Founder & CEO, added “We are delighted that Tracey is joining our KYC managed services senior management team.  She is a recognised industry financial crime and client onboarding expert who will help us develop a service model that delivers a differentiating client experience.”

Tracey Allen

Tracey Allen