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How to reinvent your digital experience to stay ahead of the curve

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Customer experience is everything – but to stay ahead of the curve, financial organisations may need to reinvent their digital experience flow. Customer experience is increasingly becoming the sole differentiator between competitors across industries, and finance is no exception. In fact, 86% of customers are willing to pay more for a better experience. As more and more consumers and businesses back up their demand with hard dollars, it’s clear that if you want to survive and thrive, a seamless customer experience is crucial.