Business process transformation helps organisations deal with strategic opportunities, operationalising them while also successfully anticipating and adapting to changing market conditions. The relationship between an activity in a business process and its realisation in a system is effectively specified by the application of business process transformation expertise, requirements management and engineering.
The business process transformation service consists of highly entrepreneurial consultants with in-depth expertise in banking and a broad consulting skill set. Our core offering covers the following domains:
On-boarding/maintenance and off-boarding of clients and products;
Product implementation and execution (payments and cash management, cards, account management, lending, investment/asset management, trade finance and financial markets);
Support processes (finance, compliance and risk management).
How Delta Capita can help
Transformation led by business process re-design helps firms implement harmonized and efficient ways of working across the entire enterprise:
Frameworks for enabling change from a product to client-centric organization;
Process improvement by combining innovation and operational excellence;
Facilitate design and acceptance of new service and target operating models: Who does what, where?;
Design end-to-end reference processes;
Implement service and target operating models through process-led transformation;
Lead roll-out of new business model.
Effective business process transformation by moving from a product-centric organisation to a customer-centric organisation.
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