Used by Delta Capita to publish ‘Points of View’ posts to the Publications section / the homepage of the main website.

Lack of Organisational Adaptability Threatens Digital Transformation

An often overlooked critical competency of an organisation is its adaptability – the capacity of an organisation to effectively respond to new demands and circumstances, whether it’s customer-, regulator- or technology-driven.

Onno Bloemers (Delta Capita Insurance Lead) writes that while stability used to be everything in financial services and insurance, agility is nowadays an increasingly important quality.

Click here to learn more about a recent study benchmarking organisational change in Financial Services in the Netherlands, and some interesting findings drawn from the results.

Fintech Circle - Lack of Organisational Adaptability Threatens Digital Transformation

Insurance 2018 – It’s Life, Jim, but Not as We Know It (Part 3)

Don’t just copy other life insurers; learn from the best-in-class companies outside your own sector and apply these principles to your own business.

In the previous articles in the series, Onno Bloemers (Delta Capita Insurance Lead) discussed that customers do not buy insurance because they like it, but because they have to or there is no better alternative available. How you can turn a subject like insurance into something that customers actively engage in? Can, for instance, a pension become an urgent, relevant, integral part of our daily life?

The articles are based on a keynote presentation delivered at the Euro-Events Life Insurance & Pensions Conference in Amsterdam in Nov 2017.

Click here to read Part 3 (also click here to read Part 1 & here to read Part 2).

Financial Crime: how can banks avoid feeling flat as pancakes in 2018?

Ever wondered what the world of investment banking has in common with pancakes? Mark Hills, Programme Director at Delta Capita, discusses how head of FX product management at Deutsche Bank, Dirk Ward, mused on this very question many moons ago – comparing his own firms attempts to stay competitive with that of two rival pancake shops.

Mark Hills

Read more

Insurance 2018 – It’s Life, Jim, but Not as We Know It (Part 2)

Most customers do not buy insurance because they like it. They buy it because they have to. This makes it difficult for providers to develop engaged and happy clients.

Onno Bloemers (Delta Capita Insurance Lead), and Sophie Reynvaan (Delta Capita Consultant) ask: Can you make the process of buying insurance something that customers actively engage in? Can investing in a pension become an urgent, relevant, integral part of our daily life? Can long-term financial planning become as quick and easy as shopping online?

Their article is based on a keynote presentation delivered at the Euro-Events Life Insurance & Pensions Conference in Amsterdam in Nov 2017.

Click here to read the full article (also click here to read Part 1 of the article).

Insurance 2017 – It’s Life, Jim, but Not as We Know It

This line from Star Trek (sort of) leads to a key question: can life insurance become as hot and sexy as sci-fi, or at least an iPhone?

Onno Bloemers, Delta Capita Insurance Lead, writes that the title is a reference to the original Star Trek TV series, about boldly going where no man had gone before.

His article (based on a keynote presentation he delivered at the Euro-Events Life Insurance & Pensions Conference in Amsterdam in Nov 2017) is doing something similar, but specifically in insurance, and discusses new, unfamiliar ways to manage customer risks.

Click here to read the full article.

Women in Technology: DC Consultant Interview

Women In Tech, a website dedicated to women already in or looking to join the tech sector, have interviewed Khrystyna Andronova, a Front Office Technology Consultant at Delta Capita, on her personal experience and thoughts on women in technology.

The questions include whether there are barriers to women getting into technology, and how we can encourage more women to start a career in the tech sector.

Click here to read the full article.

MiFID II’s potential banana skin

Mark Aldous, head of managed services for Delta Capita, discusses product governance and the need for more cooperation between manufacturers and distributors before the 3rd January 2018.

Buried within the vast array of complex MiFID II legislation is a simple but potentially troublesome requirement to formalise the way in which financial products are developed, designed and their target market is identified based on customer needs. Simple, because most firms already have product development controls in place and will consider suitability and appropriateness as one of their core conduct policies. Potentially troublesome because compared to the heavy lifting in other areas of MiFID II, some have taken the view that this part of the legislation would be relatively easy to implement. And with less than three months to go, the complexities of operating under the prescriptive requirements in the delegated acts have started to come to the surface.

Read more

Why the Insurance Industry Has More on its Plate Than Just Brexit!

From change management to cyber risk, insurers need to look beyond Brexit to the wider challenges facing the industry, as the traditional insurance business model as we know it is under threat. But ultimately, Brexit might prove to be just the push needed to get the sector innovating.

Onno Bloemers, Delta Capita Insurance Lead, writes that “Brexit means breakfast” may now be a phrase forever synonymous with political gaffes, but for the insurance sector, it represents far more than a ketchup splash of poetic irony. While the uncertainty surrounding the type of Brexit deal agreed undeniably represents the bacon and sausage, UK insurers will be at a disadvantage from their international counterparts should they push the mushroom and beans to one side.

Click here to read the full article.

Insurance 2017 – Managing Risks

The classical insurance business model is under fire. Existing insurers struggle.

In this article, Onno Bloemers, Delta Capita Insurance Lead, explains that often quoted reasons for this include regulatory pressures and legacy landscapes. But there is a more fundamental problem. Insurers lack the skills to effectively design & implement a new, future proof value chain. They simply never had to.

Click here to read the full article.

Are asset managers still walking the variation margining tightrope?

Anyone wondering how the buy-side is getting on with variation margining? Remember all the speculation about how any firm missing the March 1st EMIR deadline could have certain derivatives trades shut down?

Jonathan Adams, senior practitioner at Delta Capita, asks whether asset managers are still walking a tightrope when it comes to variation margining.

Click here to read the full article.