Tom Kastelein

tom-kastelein-team
  • Senior banking practitioner with proven track record in delivering large organisation change in complex and political environments
  • Significant experience in designing and implementing new business and IT driven organisation models
  • Passionate about executing change by motivating people to use their experience and knowledge to continuous improve and innovate without compromising on efficiency, effectiveness, quality and client satisfaction

Key Competencies

  • Design and implement greenfield (new) business/banking models
  • Execute organisation change by a Business process Transformation (eg product focus to client focus organisation)
  • Bring Business & IT together through WFM and portal solutions
  • Improve client experience (online) innovative solutions
  • Improve Operational Excellence in both operations and client side of the business