As the banking industry becomes more customer-centric and digitalised post-pandemic, so will its product offerings. With banking-as-a-platform already a successful model utilised by Alibaba and Amazo
Contributor
As the banking industry becomes more customer-centric and digitalised post-pandemic, so will its product offerings. With banking-as-a-platform already a successful model utilised by Alibaba and Amazon, the case for financial institutions to add platform banking to their offerings and grow brand value has become yet more pressing over the last year.